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Frequently Asked Questions about E-File (EFILE)
Answers to the most common questions asked about e-filing (electronic filing)

Online Help

  • FAQ - Search or browse by topic our our entire list of FAQs.
     
  • Chat - Chat with a support representative online. Chat support is available Monday through Friday (6:00 AM to 6:00 PM PST). There is a $4.95 fee. You must be logged into your return to use it. Customer Support does not offer tax advice.

Tax Forms

IRS E-File

  • IRS E-File - Supported States
    States that offer Electronic Filing of Income Tax Returns.
     
  • IRS Free File Program
    Free File is online tax preparation and electronic filing through a partnership agreement between the IRS and the Free File Alliance, LLC.
     
  • Contact IRS
    General tax questions 1-800-829-1040
    Tax refund questions 1-800-829-4477
    http://www.irs.gov/

California Franchise Tax Board

  • Contact California Franchise Tax
    General tax questions 1-800-338-0505
    http://www.ftb.ca.gov/

Tax News Articles
Access to a variety of tax-related news and documents, headlines on tax, feature articles on taxation, tax debates.

Tax Tips

  • Tip #1: Work-related education expenses for tuition, textbooks, registration fees and supplies can be deducted on your income tax return as business expenses. Search our Tax Guide on Employee Education Expenses.
     
  • Tip #2: An Education IRA account work similarly to a Roth IRA in that contributions are not deductible, but interest and dividends that build up within the account are tax-free, and amounts withdrawn from the account under proper circumstances will not be taxed. Search our Tax Guide on Education IRAs.
     
  • Tip #3: Home Office Expense - Whether you are self-employed or an employee, if you use a portion of your home for business, you may be able to deduct the associated costs. Search our Tax Guide on Home Office Deduction.
     
  • Income taxes are your greatest financial expenditure as well as your greatest opportunity for savings.
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